Frequently asked questions
Common questions about PitchEngine and our marketing services in Canada.
What type of agency is PitchEngine?
PitchEngine provides marketing pitch decks and campaign presentation services for brands. We do not prepare investor fundraising materials, securities offerings, venture capital pitches, or Shark Tank-style investment presentations. We serve Canadian business clients from our King West / Liberty Village, Toronto studio.
Do you guarantee ROI or specific results?
No. Marketing outcomes depend on industry, budget, creative execution, and market conditions across Canada. We do not guarantee specific revenue, conversion rates, follower counts, funding results, or ROI. Case examples are illustrative and anonymised — not promises of future performance.
Who are your typical clients?
Canadian SMEs, scale-ups, retail and professional services brands, and in-house marketing teams needing external strategy or production support.
Where are you located?
Our registered office is at 130 King Street West, Suite 1800, Toronto, ON M5X 1E3 in King West / Liberty Village, Toronto.
How do engagements start?
Submit the contact form or email us. We schedule a discovery call, then provide a written proposal with deliverables, timeline, and CAD fees.
How do you handle personal data?
We comply with PIPEDA. See our Privacy Policy for collection, use, retention, and your access rights. Contact our privacy team at [email protected].
Do you comply with CASL?
Yes. We advise clients on consent-based outreach practices and only send commercial electronic messages to contacts who have agreed through our forms.
What is explicitly out of scope?
Financial advisory, investment marketing, fake engagement services, academic ghostwriting, MLM promotion, guaranteed outcome claims, and any service misaligned with our brand clarification above.
How long do projects run?
Focused projects may take 3–6 weeks. Comprehensive programmes often run 8–16 weeks. Retainers continue month-to-month with agreed notice periods.
How are fees structured?
Proposals in CAD after discovery. Indicative ranges appear on service pages; final fees depend on scope complexity.
Can you work with teams outside your province?
Yes. We serve clients across Canada with remote workshops and periodic on-site sessions when useful.
How do I exercise privacy rights?
Email [email protected] with your request. We respond within 30 days where PIPEDA requires.
Do you sign confidentiality agreements?
Yes. NDAs are standard before we access sensitive brand, customer, or campaign data during discovery.
Marketing outcomes depend on industry, budget, creative execution, and market conditions across Canada. We do not guarantee specific revenue, conversion rates, follower counts, funding results, or ROI. Case examples are illustrative and anonymised — not promises of future performance.